When you request a mortgage product or service from us, you consent to allow us to collect, use and disclose your personal information for the following purposes:
– Offering and providing mortgage products and services to you;
– Establishing and maintaining communications with you;
-Verifying your personal information with employers, government agencies, brokers or agents, other lenders, and credit bureaus;
-Assessing and underwriting risks on a prudent basis;
– Facilitating your payment of fees;
– Detecting and preventing fraud or other illegal activities;
– Compiling statistics;
– Complying with the law or requests of law enforcement agencies or regulators.
You may withdraw your consent, but doing so may limit our ability to provide you with the requested product or service.
By Mail: 12650-151 Avenue, Edmonton, AB T5X 0A1
By Phone: (780) 457-3377
By Fax: (866) 853-0369
For the purpose of processing your requests and transactions, we gather certain personal details from you when you register or signup for any service. This information may be used to contact you directly when required. However, in most cases, it will be reserved for administrative purposes so that we can review these details in order to provide you with more efficient services. We respect the privacy of all our customers and clients and assure that all the personal information collected is kept completely secure. We do not sell, trade, rent, transfer or exchange your information with any third party vendor or affiliate. The information gathered will be released only if it is deemed necessary by law. We may, in order to provide a more secure service, exchange your personal information with certain trusted companies and organizations for fraud protection and for ensuring a safer transaction gateway.